Agent-Free PC And Network Scanning
One of the noteworthy features offered by Lansweeper is its ability to conduct PC and network inventory without the need for deploying agents on the machines. Thus, users will be able to create schedules for scanning computers on their network according to IP ranges and critical servers. Then, the software automatically scans such computers and generates detailed scanned information about them. This information includes details on hardware, software, event logs, Windows updates, and product keys.
Access Quick Overviews Of All Computers And Devices On A Network
Lansweeper has the capability to provide quick overviews of all computers and devices on a network. It can instantly organize and sort these computers and machines into different categories such as device type, domain, model, operating system, and organizational unit so users can quickly access the information they need. They can also create their own categories to customize how they sort their machines when they conduct IT asset inventory.
IT Asset Management With Administrative Tasks
As users discover all the computers and devices on their network, Lansweeper permits them to perform common administrative tasks. From a user, device, or computer web page, they will be able to perform actions such as accessing Windows services on a client machine, executing a Wake-on-LAN, and resetting a password.
Software Inventory And Software License Auditing
The network inventory and asset management software ensures that IT professionals and network administrators are able to perform software inventory and software licensing auditing with ease. The software enables them to immediately access detailed information and reports about the applications and programs that are frequently installed on their computers, the different versions of applications and programs, as well as the software packages from a specific publisher. When there are software packages that are unknown or unfamiliar to them, Lansweeper helps them quickly identify such packages. In addition, it has a database where users can track all software installations and uninstallations. The will receive notifications when new software installations occur as well as delete unauthorized software installations.
Automated Software Deployment
Lansweeper is built with automated software deployment capabilities. Users can create their own software deployment packages that provide them with the ability to perform actions as they distribute software across their devices such as the silent installation and uninstallation of software, execution of registry changes on the machines, killing of processes, and running of custom scripts. They can assign computers to static or dynamic asset groups based on any criteria which include operating system or architecture. This way, they will be able to make deployments aimed at those targeted groups. Also, Lansweeper permits them to schedule their deployments which can be on a daily, weekly, or monthly basis.
Active Directory Integration And Management
The network management and scanning capabilities of Lansweeper are enhanced by its powerful integration with Active Directory. It allows users to scan and filter multiple domains and organizational units and enables them to pull in data from Active Directory so they can track the employees who are using their machines as well as the dates when such machines have been accessed. They can also update their Active Directory records in the event that hardware is decommissioned or a computer is deactivated. In addition, user pictures can be added to its web console so device users are easily identified when they log in to computers.
Discover SNMP Enabled Network Devices
Lansweeper includes the ability to automatically discover network devices on a network. Through the aid of its SNMP scanning feature, users will be able instantly to scan SNMP enabled network devices and access detailed information about them such as device name, MAC IP address, vendor, model, and serial number. By entering IP ranges, they can automatically scan network devices like printers, routers, and switches. They can also search and filter these devices using multiple criteria. The software offers built-in reports that help users schedule maintenance works or replace devices. For instance, through such reports, they will be notified when their printers are running low on toner, allowing them to order new cartridges.
Robust Helpdesk And IT Service Ticketing System
Another great feature provided by Lansweeper is its robust ticketing system. This system is integrated with its asset management capabilities and lets users organize all their help desk communications in one place. With this feature, customers outside the organization can raise questions and seek assistance. Employees from different departments within the organization can also send support tickets and requests that support teams can easily access and work on. Support tickets and cases can be routed automatically to appropriate individuals. As users handle these tickets and cases, they can prioritize them based on the concerned customers who sent those tickets and initiated the cases. Additionally, this feature permits users to dispatch emails based on certain keywords included in the subject lines.
Lansweeper’s helpdesk and IT service ticketing system also generates dashboards that contain metrics that users can define. With these dashboards, they will be able to visualize trends in how fast cases are being managed and resolved. The dashboards provide overviews in real time about the things that are happening throughout the service desk.
Create And Manage Knowledge Base Content
To wrap it up, Lansweeper delivers integrated knowledge base management capabilities that assist organizations and their IT teams in creating knowledge base articles and content so they can streamline their processes, enabling employees to quickly access the information they need and customers to resolve issues on their own. As agents troubleshoot issues, these fixes can be documented together with the workarounds that are required to solve those issues. Users can also control how employees and customers access information and content from their knowledge base. They can grant and restrict access based on user roles.
Overview of Lansweeper Features
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